This is the way my employer does business. Customer places order. Customer’s order goes through long overly drawn- out internal process of credit card authorization. Customer is notified the order might be shipped within the next 24-48 hours. The order goes to the warehouse where the crack shipping team may or may not send out the correct product. Maybe 7 or 8 days later the customer may or may not end up with the correct product. Meanwhile, my customer service line is ringing off the hook with customer complaints about length of processing time, length of shipping times, and not getting the right product.
Ok. This is Them. Them being a certain company I placed an order with for a certain someone for Christmas. I place the order online at 4:00 pm on Wednesday. Less than an hour later I get an e-mail saying my order has been shipped. Along with a tracking number. Voila! Friday morning I receive said order. I ask you…which company would you rather do business with?
And you ask yourself why does she continue to work there?…. I think it’s just because I feel sorry for them. Either that or I’m just a complete masocist