…Yeah…
Comments: 0 - Date: December 5th, 2004 - Categories: General
Well, today must be the 1st day of Grinch season. That’s the season when people call you and tell you what a terrible person you are for not having the thing their child wants for Christmas. Today a guy wanted a jersey that his child absolutely had to have for Christmas. When I told him we didn’t and never had carried that particular jersey he started in with the “you just ruined my child”s Christmas” speech. So I apologized, cuz that’s what a nice customer service person does even though I personally have no control over inventory. But I really wanted to tell him where to stuff his jersey when he finally did find one. And then he asked where he could get one. So I said I really had no idea, which I didn’t, but that MANY other companies sold similar products. He then went back to the ruined child’s Christmas speech and suggested I sucked at customer service cuz I didn’t have the answer. . Like I have a way to quickly scan several thousand companies and find the one thing he needs. Oh, did I mention the kid is 3? But daddy says he will be soooooo… disappointed. The kid would probably be happier playing with the box and some ribbon. But you’ve probably heard this story before. As a matter of fact probably about a year ago. It’ll only get worse! Don’t worry, I’ll keep you posted.
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