Now that my little friend has almost gone, I’m feeling a little less hostile. But the whole women in public restrooms thing is still true. Ok now on to my employer. Today I had a little class in reversing everything I was taught about how to handle calls relating to my employer’s relationship to Amazon.com. Well this is typical for my employer. Lets preach and preach and preach about how to do something and then completely reverse ourselves. As we were told today, it is not our job to take customers away from Amazon.com, or sell them anything , simply to answer questions for them and help them navigate the Amazon.com website.. Well my question would be why can’t Amazon.com answer their own questions and help their own customers navigate their website? This will not make any sense to anyone at all, unless of course you work for my employer.

End of story. It’s just a typical day at my employer. Learn something one day. And then unlearn it and do the opposite the next day. But all the while make sure you watch your time management.