“Operators are Standing By”…
Comments: 0 - Date: April 29th, 2003 - Categories: General
…but not really! I was trying to make reservations for vacation online. There was a price quote for a family rate. But no way to actually put that as your choice on the online reservation form. So I called the friendly 1-888 number. I went through a series of menus but none of the recorded messages answered my question. Mostly the menu kept sending me back to the original message and I went around in a circle for awhile. After trying all the menu options, I finally got to talk to a real person. She knew the answer to my question but knew nothing about online reservations cuz “we don’t know anything about the website, another company handles that.” So the helpful 888 number wasn’t very helpful!